TREATMENT CANCELLATIONS
​
-
I understand clients occasionally need to change or cancel their appointments. Should you need to do so I ask for at least 24 hours notice or 50% of the treatment will be charged. Thank you.
​​
-
Please understand that when you forget or cancel your appointment without giving enough notice, I miss the opportunity to fill that appointment time, and clients on my waiting list miss the opportunity to receive services. I will confirm your appointment with you 48 hours in advance because I know how easy it is to forget an appointment you booked months ago.
CANCELLATION FEES
​
-
Since the services are reserved for you personally, a cancellation fee will apply if you fail to give at least 24 hours’ notice that you will not be able to make your appointment.
​​
-
Less than 24 hours’ notice will result in a charge equal to 50% of the reserved service amount.
​​
-
‘No shows’ will be charged 100% of the reserved service amount.
​​
-
For appointments made within the 24 hour period, if you cannot make your appointment, please cancel within 4 hours of your appointment time. Failure to do so will result in a charge equal to 50% of the reserved service amount.
​​
-
The cancellation policy gives me the time to inform my standby guests of any availability and keeps my schedule filled.
-
My aim is to provide you with an excellent level of service and my policies help me to achieve this. Thank you for viewing and supporting my policies criteria.